_Last Updated: [Insert Date]_
**1. Introduction**
Welcome to Susantara Indonesia. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services.
**2. Information We Collect**
We collect the following personal information from you:
– Name
– Email address
– Phone number
– Shipping address
– Payment information (e.g., credit card details)
– Information collected from cookies (email addresses)
**3. How We Collect Your Information**
We collect your personal information through the following methods:
– When you create an account on our website
– When you purchase products
– When you sign up for our newsletter
– Through cookies (for email collection only)
**4. Purpose of Data Collection**
We collect and use your personal data for the following purposes:
– To process your transactions
– To ship your orders
– To send marketing materials (with your consent)
– To improve your user experience and our services
**5. Data Sharing with Third Parties**
We may share your personal data with trusted third-party service providers for the purpose of fulfilling your orders and processing payments. This includes:
– Payment processors
– Shipping companies
We do not sell or rent your personal data to any third parties.
**6. Cookies and Tracking Technologies**
We use cookies only to collect email addresses. We do not use other tracking technologies on our website.
**7. Data Retention**
We retain your personal data until you confirm that the goods have been received in good condition. After this confirmation, your data will no longer be actively used for order fulfillment unless you request otherwise.
**8. Data Security**
We take the security of your personal data seriously. We use the following security measures:
– SSL encryption
– Secure payment gateways
These measures ensure that your data is protected from unauthorized access, disclosure, or loss.
**9. Your Rights**
As a user, you have the following rights regarding your personal data:
– The right to request access to the data we hold about you
– The right to request correction or deletion of your personal data
– The right to opt out of marketing communications
To exercise these rights, please contact us at **contactsusantara@gmail.com**.
**10. International Data Transfers**
If you are an EU resident, we comply with the GDPR and ensure that appropriate safeguards are in place when transferring your data internationally.
**11. Children’s Privacy**
Our website and services are intended for users aged 18 and older. We do not knowingly collect data from individuals under 18.
**12. Changes to This Privacy Policy**
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email. Your continued use of the website after such changes signifies your acceptance of the updated policy.
**13. Contact Us**
If you have any questions or concerns about this Privacy Policy, please contact us at:
– Email: **contactsusantara@gmail.com**
– Phone: **+62 822 2003 2616**